How does your system work? Am I guaranteed assignments?
Exceleras is a software company.
Exceleras provides online software to facilitate interaction between users like you, our subscribers, and our clients who use our system to complete various Valuation, Short-Sale, and REO assignments.
When you create an account in Exceleras, the address provided on your profile page is a used to determine your location via mapping software. This is how your location is determined.
Our clients will input properties into the system and conduct searches for available agents within the vicinity of the subject property. The criteria for these searches are customizable and can include distance from the subject property, zip code, state, city, first and last name, etc.
Since we are a technology provider, we have no direct control over the frequency or amount of work assigned to a particular agent, nor can we predict when work will become available in any particular area.
- Ensure that your address is accurate. If you do not have an accurate address, you may not be mapped correctly in our system.
- Please ensure your contact information, especially your email, is correct and up to date.
- Please ensure the expiration date of both your License and E&O Insurance is current.
- In the section asking for "Types of Properties Serviced" please be aware that for anything selected as "No" you will not show as eligible for those types of assignments.
- Make sure you have a current copy of your License and E&O Policy on file.
- If you are expecting to receive REO listings, ease confirm that your level of subscription makes the account eligible to receive REO assignments (at least Basic).