FAQ

Important Exceleras Help Desk Support Information
Help Desk Support operates Monday - Friday from 8:30 AM - 6:00 PM Central Standrard How to Contact Exceleras Help Desk Support: Help Desk Direct Sup...
Wed, 9 Jan, 2019 at 3:37 PM
Exceleras: How to create an account
Signing up for Exceleras Go to www.exceleras.com Click “New User Signup” from drop-down select “Agent” Enter “Email Address” submit Check mail for “n...
Thu, 30 Jan, 2025 at 12:01 PM
Subscription
 What are the differences in your subscription levels? Exceleras operates on an annual subscription service. There are three levels at which you can sub...
Thu, 30 Jan, 2025 at 11:43 AM
Accounts, Assignments, & Subscriptions:
How does your system work? Am I guaranteed assignments?   Exceleras is a software company. Exceleras provides online software to facilitate interactio...
Thu, 30 Jan, 2025 at 11:50 AM
Quick and Easy Way to Delete Internet Browser Caches, Cookies, or History
Quick keyboard shortcut works for Internet Explorer, Google Chrome, and Firefox, and Safari Windows users (together hold down) Ctrl+Shift+Delete  Mac u...
Sun, 11 Feb, 2018 at 6:23 PM
Photo Gallery
What is the Photo Gallery and how does it work? The Photo Gallery in Exceleras is a feature that allows you to store and manage all photos for a propert...
Thu, 30 Jan, 2025 at 11:59 AM
Creating / Resetting a Exceleras Support Portal Account
Creating an Account on Exceleras Support Portal: Navigate to: https://excelerassupport.freshdesk.com/support/login Select "Sign up with us" on ...
Wed, 9 Jan, 2019 at 6:19 PM