Popular Knowledgebase Articles

ClearView- Online Offer Management
ClearView Connecting Buyers And Sellers The Offer Submission tool allows a buyer’s agent to submit an offer directly to the bank or servicer. As a resul...
Thu, 30 Jan, 2025 at 1:41 PM
How to submit an offer online
To submit an offer, you can go directly to reo.exceleras.com or from your agent profile, click on Buyer Agent offers, then Search. To search for a prop...
Thu, 30 Jan, 2025 at 1:56 PM
​What is an REO?
  REO stands for ‘real estate owned.’  Once the mortgage lender (Banks) completes a foreclosure action, the properties not sold at foreclosure are take...
Fri, 22 May, 2020 at 11:50 AM
How soon will the Bank respond to my Offer?
The time frame response will depend on the Asset Manager's case load and Bank guidelines, each Bank has a different set of servicing guidelines set in p...
Fri, 22 May, 2020 at 12:20 PM
How Does The Bank Counter And Accept Offers?
Each Bank has different servicing guidelines they adhere to when responding and managing offers. Some have a specific number of days they will wait once the...
Thu, 30 Jan, 2025 at 2:02 PM
What Is A Bank Addendum? Do I Really Need To Sign This?
An addendum is an attachment to a contract that modifies the terms and conditions of an accepted offer. Addendum are used to efficiently update the terms or...
Fri, 22 May, 2020 at 12:34 PM
Agent Sign Up Tutorial
Step by step process to sign up in Exceleras.
Thu, 21 May, 2020 at 11:59 AM
How to Respond to a Counteroffer
Please follow these steps to respond to a Counteroffer. Log into your agent profile by going to exceleras.com and click on Login. Enter your logi...
Fri, 31 Jan, 2025 at 12:20 PM
How Submit a "Highest and Best" Offer
Please follow these steps to respond to a Highest and Best offer. Log into your agent profile by going to exceleras.com and click on Login. Ent...
Fri, 31 Jan, 2025 at 1:58 PM
Submitting and Offer through Exceleras
Please follow these steps to submit an offer through Exceleras. To submit an offer, you can go directly to reo.exceleras.com or from your agent profile,...
Fri, 31 Jan, 2025 at 2:26 PM